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Major SME Policies


1. Revitalizing Start-up and Enhancing Entrepreneurship [Click]

2. Providing Effective Financial Service [Click]

3. Strengthening Capacity Building of Human Resources [Click]

4. Strengthening Marketing Capability of SMEs [Click]

5. Building Technological Innovation Capacity of SMEs [Click]

6. Fostering Venture Businesses [Click]

7. Providing Service for Micro-enterprises and Conventional Markets [Click]

8. Guide for SMEs, SPi-1357 [Click]


1. Revitalizing Start-up and Enhancing Entrepreneurship

¡Û Start-up is an important economic activity that can revitalize the national economy and generate dynamism as a source of jobs, new ideas and innovation.

¡Û Various Services for Promoting Business Start-up

- To foster would-be entrepreneurs and create the entrepreneurial business climate, the SMBA runs various programs such as the start-up course, start-up clubs, Biz-cool program for young people, and graduate school for business start-up.

- The SMBA promotes a favorable business environment for starting up a business conveniently and rapidly by removing or streamlining regulations and procedures that used to hinder start-up activities and by providing the start-up agency services through a business plan approval system.

- The SMBA offers the necessary location for start-ups by supporting the operation of business incubators (BIs) at universities and institutes across the nation, and providing funds for business founders through venture & start-up funds.

< Details >

¨ç Business Incubator : The SMBA supports BIs operated by universities and research institutes equipped with facilities and equipment that can support would-be entrepreneurs or new SME founders. This program is designed to promote the survival and growth of newly established venture companies. Currently, about 270 business incubators across the nation host about 4,304 SMEs. SMEs are provided with land, an expert consulting service, marketing education and other supports.

¨è Start-up Course : Start-up course is an education program targeting would-be entrepreneurs or new SME starters, designed to improve their management capabilities and raise the start-up success rate. Local universities and specialized institutions offer about 100 courses a year.

¨é Entrepreneur Club : The SMBA provides financial support and training for entrepreneur clubs at universities to expand their start-up mind-set and inspire their entrepreneurship. This program is designed to train college students as future entrepreneurs with creativity and pioneer spirit. Currently, 518 entrepreneur clubs in 200 universities boast about 16,158 members.

¨ê Entrepreneur Graduate School : In order to foster start-up specialists through systematic and professional education, 5 universities, including Hoseo University and Jungang University have run pilot programs for entrepreneur graduate schools since 2004.

¨ë Biz-Cool for Teenagers : To inspire the teenagers' pioneering spirit and business mentality, 80 middle and high schools have implemented Biz-Cool pilot programs. About 20,000 students attended the program and took a variety of financial education courses that conduct case studies on self-management, business start-up, business administration, and finance. The purpose of the program is to help them find their career and revitalize start-up activities.

¨ì Start-up Procedure Simplification : In the past, SMEs had to obtain approvals or licenses for 74 matters to construct factories. However, such complicated approval processes have been simplified into a package system in approving start-up business plans. The simplified procedure is expected to facilitate start-up activities of venture enterprises.

¨í SME Venture Start-up Funding : This program is designed to promote start-up activities and create jobs through funding for venture SMEs with superior and feasible technology. As part of the program, the would-be entrepreneurs or less-than-3-year-old SMEs can receive loans of up to $2 million a year with low interest.

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2. Providing Effective Financial Service

¡ÛThose intending to start up an enterprise, or expand/restructure an existing business will encounter the most common difficulties with financing. This is mainly due to banks requiring collateral prior to agreeing to extend a loan, since their technology and corporate value cannot be correctly assessed when evaluating creditworthiness.

¡ÛTherefore, the SMBA provides direct and indirect financing support for SMEs to ensure that creative and innovative SMEs will not fail as a result of difficulties with financing.

¡ÛAs for indirect financing services, the SMBA provides a security assurance service for SMEs ineligible for bank loans due to a lack of collateral and technology. This service allows these SMEs to borrow needed funds from the KCGF(Korea Credit Guarantee Fund), KOTEC(Korea Technology Credit Guarantee Fund), and local KCGF offices.

- In addition, small business owners, enterprises in the start-up phase, technology-oriented SMEs and SMEs awaiting reorganization are provided policy funds through the SBC (Small Business Corporation).

¡ÛIn efforts to support SMEs with direct financing from the market, the SMBA plans to utilize venture capital and the KOSDAQ market.

- Prospective SMEs which have the technological capability but lack collaterals are provided venture investment funds from venture investment companies and venture investment partnerships.

- KOSDAQ market and the Free Board are operating to enable public offering from the stock market or to provide large funds for small and medium venture companies.

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¨ç Credit guarantee services : In an effort to enable SMEs which lack collaterals to acquire needed funds, credit guarantee organizations provide guarantee services by issuing credit guarantee letters. Currently, KCGF, KOTEC, and local KCGF offices are in charge of the guarantee services, and the Korean government in turn financially supports such organizations, thereby strengthening the base for guarantee.

¨è Policy Fund for SMEs : SMEs can borrow needed funds at a low interest rate to promote facility investment, restructuring, commercialization of new technologies, and assist start-up activities. The total policy funds allocated in 2005 amounted to $3.16 billion, and the budget compiled for 2006 amounts to $ 2.75 billion for this policy fund.

¨é Account Receivable Insurance Program: The program is designed to protect SMEs against management difficulties stemming from the failure to collect payments. This insurance on account receivables (sales on credit + notes receivable) was initiated in 2004, and is expected to ensure management stability of SMEs by preventing their resulting bankruptcies.

¨ê Venture Investment Fund : To ensure the continuation of venture investments mainly from the market for innovative SMEs, the SMBA plans to create $500 million worth of venture investment funds in 2006 by setting up 102 venture capital firms, and 400 venture capital partnerships. To build a foundation for the stable growth of venture capital, the SMBA also plans to form the 'fund of funds' amounting to $1 billion in the long term for financing investment funds for venture businesses. The objective is to provide stable financing in the long term that is able to meet the needs of the capital market. Moreover, the SMBA is revitalizing markets other than KOSDAQ to provide a stable basis of growth for venture capital. Furthermore, the SMBA is seeking to revitalize the venture capital market by creating a $120 million active secondary fund aimed at buying the shares unlisted on KOSDAQ among the venture shares owned by venture capital firms.


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3. Strengthening Capacity Building of Human Resources

¡Û Importance of Human Resources

- The 21st century is an era of rapid changes driven by market liberalization and IT advancement. The key to corporate competitiveness in this age of speed is acquiring competent human resources capable of flexibly and promptly responding to the changing environment.

¡Û SMEs facing manpower shortages despite the increase in the unemployed young

- Although the number of jobless young across the nation reaches 400,000, SMEs are in desperate need of additional 100,000 workers in the workforce. As this lack of workforce is attributable to the combined factors of the SMEs' poor working conditions and relatively few welfare benefits as well as young people's preference for larger enterprises, it requires much effort and time to fundamentally resolve the problem.

The SMBA is well aware that 'Developing & Securing Competent Human Resources' is the key solution to enhancing competitiveness of SMEs. In this regard, the SMBA is making policy efforts to raise the capabilities of both SME employees and managers, whilst additionally creating a social and business environment whereby SMEs can employ competent human resources.

- To lure an increasing number of the workforce into SMEs, the SMBA implements the 'On-site Work Conditions Improvement Program' and provides tax benefits and preferential treatment to workers with lengthy employment.

- In order to change the way that young people perceive SMEs, and maintain friendly ties between the jobless and SMEs, the SMBA initiated a 'SMEs Experiencing Program for College Students' and a 'Youth Employment Package Program'.

- The 'SME Training Center' implements various programs to educate the SME managers and employees in respect of a new management method, and on-site work skills.

- The foreign workforce's industrial training system and the industrial technician certified system have been put in place to ensure stable availability of manpower at production sites and intermediate-level technicians, respectively.

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¨ç On-site Work Conditions Improvement Program : This program aims to encourage the inflow of workers into SMEs by minimizing the number of challenging workplaces and improving the quality of life for workers through the development and diffusion of needed equipment aimed at alleviating the adverse conditions such as heat, dust, smell and noise at the production site. As part of this program, the SMBA supports SMEs to develop equipment without aid, and are assisting these SMEs with a minor capability to do so by forming a consortium with universities and research institutions.

¨è Preferential Treatment for SME Employees : The SMBA has implemented various programs to encourage an increasing number of employees into SMEs. The scope of tax deduction has expanded, concerning the costs of R&D, human resource development, and welfare facilities investment of SMEs. Added to this, employees who work for SMEs longer than 5 years are granted the right to purchase public housing ahead of others.

¨é SMEs Experiencing Program for College Students: This program aims to change the way college students perceive SMEs and encourage their employment by providing them with lectures on the role and status of SMEs; enabling them to attend a field trip to SMEs; enabling them to have exchanges with CEOs who possess excellent managerial philosophy; and creating the SME vision. This program is conducted at as many as 200 universities across the nation every year.

¨ê Youth Employment Package Program : Under this program, the SMBA identifies the employment needs of member companies through cooperative association in each sector and by business group, and then provide training for the young jobless aged 29 or less according to the scope of employment. The five-month training includes two-month assembly training and three-month onsite training. For those who have completed the training course, the SMBA arranges for their employment at a relevant SME. For those SMEs which hire accomplished students that have completed the three month onsite training, the SMBA provides a new monthly employment grant valued at $600 for up to one year from the employment insurance fund in order to encourage employment.

¨ë SME Training Center : SME Training Center, as a public education institute, provides low-cost quality training services for the employees of SMEs. Designed to improve on-site work skills, the center runs various training programs concerning production technology, IT/automation, quality assurance and digital technology.

¨ì Industrial Training System : The industrial training system aims to ease labor shortages experienced by small and medium-sized manufacturing businesses, and strengthen industrial cooperation among Korea and other developing nations. Since its introduction in 1994, it has received trainees from 15 nations, including China, Vietnam, and Indonesia. Currently, 70,000 foreign trainees work in about 10,000 SMEs. In 2007, the industrial trainee system will be integrated into the employment license system to strengthen the rights of foreign trainees.

¨í Industrial Technician Certified System : This program was designed to relieve SME labor shortage problems by sending some of those on military duty to work in the areas of production or manufacturing. Every year, the SMBA supports SMEs to utilize 4,500 men on duty.

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4. Strengthening Marketing Capability of SMEs

¡Û Current Status of SME Exports

- As consumer demands become more diversified and change rapidly in the world economy in the 21st century, marketing capabilities have become more important than ever in the global market as well as domestic market. It is because only the companies capable of finding new markets with an aggressive marketing strategy can survive the fierce competition by rapidly identifying the needs of the market and customers. Nevertheless, export-based SMEs represent only 30% of the total SME manufacturers. Also, the export destinations and products are limited to China and the US, and to some items such as IT, respectively.

¡Û Support for the successful entrance of SMEs into overseas markets

- The SMBA is creating a favorable business environment for SMEs to reinforce their export capability and receive customized export services of specialized export institutions in the private sector.

- Efforts are being made to solidify the domestic demand base of SME products by having public institutions purchase SME products, and supporting domestic exhibitions by industry.

- Exhibitions are held in foreign nations to increase the contact between SMEs and foreign buyers, and talented personnel are trained as overseas trade professionals to widen the access into foreign markets.

- In other efforts to encourage the entrance of SMEs into global markets, the SMBA is helping SMEs to increase their export volume; get information on international procurement market(http://www.b2g.go.kr/); obtain internationally recognized certifications; and advance into foreign retail distribution chains.

< Details >

¨ç Purchasing SME Products: This program has been ongoing since 1981 for the purpose of expanding the SMEs' market and supporting their stable management. Under this program, public institutions are obliged to purchase SME products first.

¨è Supporting SMEs' Participation in Overseas Exhibitions: In an effort to promote the export of SMEs, the SMBA supports SMEs by dispatching their trade missions to overseas exhibitions, which are the most effective tool in conducting export marketing activities. This support is provided for about 2,000 companies every year.

¨é Fostering Trade Professionals: In an effort to promote the export of SMEs, the SMBA selects unemployed or SME employees capable of communicating in foreign languages and dispatches them to overseas markets to foster them into trade professionals. They are dispatched to the overseas trade centers, companies run by Korean businessmen, or overseas branches after taking three to eight weeks of training courses on overseas trade. While remaining for six months (or up to one year), they engage in export activities.

¨ê Supporting SMEs with Finding New Overseas Markets : This program intends to foster SMEs that are about to start up a business or that depend heavily on domestic demands into export-driven businesses by supporting them throughout the entire export process from the initial phase. The support takes the form of trade education, survey of an overseas market, the arrangement with new buyers, and product public relations. The SMBA plans to intensively support over 1,000 SMEs normally geared for domestic demand annually to help them expand their export base.

¨ë Acquiring Internationally Recognized Certifications: This program seeks to promote export by assisting SMEs acquire the requisite foreign standard certificates required by importing countries, enhancing their credibility and eliminating non-tariff trade barriers. The number of those certificates reaches 87, including CE in Europe and NRTL in the US. This program also provides consulting on standard testing, survey, certification, and factory survey in 91 certification areas for four systems including the ISO14001 environment management system and the TS16949 automobile certificate.

¨ì Providing Information on International Procurement Market: International procurement market amounts to $2 trillion per year. However, Korean SMEs take up only 0.2% or $4 billion of the huge procurement market. In an effort to expand the Korean SMEs' share of the international procurement market, the SMBA provides information on international bidding, award and main contractors in real time(1,000 pieces of bidding information per day) through the construction and operation of the Integrated System on International Procurement(www.b2g.go.kr). The SMBA also offers training programs and seminars on international procurement, and supports SMEs with participation in exhibitions.

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5. Building Technological Innovation Capacity of SMEs

¡Û Korean SMEs' Competitiveness in the Knowledge-based Economy

- In the knowledge-based economy, the competitiveness of SMEs will be determined by their knowledge and innovative capabilities. In this regard, the future of the Korean economy depends on the technological innovation of SMEs, and their capabilities of utilizing IT technology and network.

- However, their technological capabilities remain at merely 70% of the world's highest, and their R&D portion of the total sales recorded 3.58% in 2004 from 3.53% in 2003, showing a slight growth.

(World's best: 100, Unit: %)
Product
Plan
ning
Design New
Tech
nology
Develo
pment
Product
Design
Process
Design
Test
survey
Manufa
cturing
capa
bility
Pro
duction
manag
ement
Mainte
nance
Commer
ciali
zation
Total
2003 68.1 71.0 75.3 73.7 70.3 78.4 75.2 76.6 - 73.6
2005 73.9 73.0 74.6 77.1 75.7 74.8 78.2 76.9 78.3 75.0 75.8
Data: Results of SMEs' technological statistics (SMBA, Dec. 2005)

¡Û Support for Technological Innovation of SMEs

- To strengthen innovation capabilities of SMEs, the government is pushing for various policies with focus on the following areas : fostering innovative SMEs that will lead technology innovation of SMEs down the road; reinforcing the networking of industry, academia and research institutes; promoting the commercialization of developed technology; and establishing the infrastructure of digitalization.

- Prospective SMEs equipped with capabilities of technology development and innovation are designated as 'Inno-Biz' and fostered as a core engine of growth under the principle of choice and concentration.

- Additionally, government ministries and government-financed institutions are required to allocate over a certain percentage of the R&D budget to support SMEs' technology development under the KOSBIR (Korea Small Business Innovation Research) system, and cover R&D expenses of SMEs capable of separately developing technology. In support of this, end-users in the public sector such as defense and electricity assure that they will purchase SME products developed by new technology in order to encourage their technological development under the technological development project on the condition of product purchase.

- Various policy measures have been taken to reinforce the networking for technological innovation among enterprises or among industry, academia and research institutes. The measures include the 'Industry-University-Research Consortium Project for Technology Development', 'Cooperation between Industry and Academia' and technical training of SME employees through the utilization of universities and research institutes.

- The SMBA also helps SMEs enhance their productivity through digitalization. Digitalization measures include the assessment of the SMEs digitalization level, provision of comprehensive consulting for innovative digitalization and the digitalization of production facilities of SMEs.

< Details >

¨ç Fostering Innovative SMEs (Inno-Biz) : The SMBA intends to identify innovative SMEs equipped with superior technologies that can enhance their technological level through their own technological innovation system. The purpose is to ensure that they will develop into global blue-chip firms by providing comprehensive support such as technology assurance and preferential treatment on credit loan.

¨è KOSBIR : To accelerate the technological development of SMEs, public institutions are encouraged to use over 5% of their technological development budget for SMEs. Under the KOSBIR system, the SMBA spent approximately $920 million in 2005.

¨é SMEs' Technology Innovation Program : SMEs capable of developing technologies without support can recover up to 75% of the expenses spent to develop new products and enhance product quality. The ceiling of the financing amounts to $300,000 for two years in the case of strategic tasks or $100,000 for one year in case of general tasks. Under this program, the SMBA supported 1,912 SMEs in 2005 alone.

¨ê New Technology Purchasing Assurance : In an effort to further commercialize new technologies, government agencies, public institutions including Defense Ministry, KEPCO (Korea Electric Power Corporation), KOGAS (Korea Gas Corporation), and Korea Railroad Corporation, and private businesses commission SMEs to develop a new technology with the assurance that they will purchase the technological products. Under this program, the SMBA finances the technological development of SMEs, while public institutions purchase the products for a certain period of time. As of 2005, the SMBA has supported 80 technology development projects and plans to expand the participation of government agencies, public institutions and private businesses in this program.

¨ë Industry-University-Research Consortium Program: To boost the technological capabilities of SMEs, universities or research institutes develop technology needed in the manufacturing field in collaboration with SMEs. About 220 consortia were formed across the nation in 2005, to support 2,700 SMEs in developing new technologies.

¨ì Transferred Technology Development Project: This project aims to prevent superior technologies from being discarded and enhance technological innovation capabilities of SMEs. To this end, the SMBA covers additional development costs required to commercialize transferred technologies owned by universities, research institutes and businesses. In 2005, the SMBA supported about 90 tasks. The SMBA plans to increase financial support for each business and also boost the number of beneficiary businesses in order to revitalize the project.

¨í SME Production Digitalization Project: This project helps business managers and employees make good decisions by collecting and analyzing the information produced at the production site with the use of information technology and by checking and supervising production processes. The SMBA supports a program designed to assist the e-manufacturing project aimed at boosting productivity through Computer Integrated Manufacturing (CIM), the Manufacturing Execution Program (MES), and Point of Production (POP). In 2005, the SMBA invested $8.5 million in project costs for 170 SMEs, and also developed a Korean-style e-manufacturing model to prepare for the ubiquitous era, and diffused it to SMEs. In 2006, the SMBA plans to support about 160 SMEs with the budget valued at $8 million.

¨î Total Information Management Providers: This is a new digitalization assistance system under which nil costs are incurred if there are no achievements. Under this system, a Total Information Management Provider (TIMP) presents the achievement index for establishing a digital system to SMEs, and should they fail to meet the goal, government grants are then withdrawn. This system seeks to achieve practical managerial innovation and produce tangible results from SMEs that received government investment for digitalization. In 2005, the SMBA designated 20 TIMPs, and selected 99 SMEs, which received the support. In 2006, the SMBA plans to support about 90 SMEs with a budget valued at $4.5 million.

¨ï Fostering Regional Cluster for Digitalization Innovation: The recent surge in Internet users mainly in the metropolitan area aggravated the digitalization gap between the metropolitan area and local regions and between SMEs themselves. To accelerate the digitalization of SMEs in economically poor areas, this project seeks to establish a broadband Internet infrastructure and internal network to lay the foundation for digitalization. In 2005, the SMBA designated clusters in 8 regions with the budget of $2.1 million. In 2006, the SMBA plans to assist clusters in 7 regions with the budget of $2.1 million.

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6. Fostering Venture Businesses

¡Û Growth of Venture Businesses

- When innovative SMEs first emerged in Korea around 1980s, they did not produce tangible results due to insufficient government support. However, the government established the KOSDAQ market in 1996, and legislated 'the law of special measures' to foster venture business in 1997 in order to provide intensive support for them. As a result of expanded business opportunities spurred by the advancement of IT technology such as the Internet, the innovative venture firms posted an unprecedented record of dramatic growth worldwide. Thus, as a key player of economic revitalization, they made a significant contribution to the nation's economic recovery from the financial crisis and to transition into a knowledge-based economy.

Year

1998

1999

2000

2001

2002

2003

2004

2005

Number of Venture firms

2,042 4,934 8,798 11,392 8,778 7,702 7,967 9,732

¡Û Policies to promote venture businesses

- As venture businesses are expected to lead the Korean economy as a strong growth engine in the future, the government will continue its policy stance to foster venture businesses. In addition, the policies will be adopted with focus on improved quality and competitiveness of SMEs rather than quantitative growth.

- The government ensures that funds, human resources, land or other necessary production resources will continue to flow evenly into SMEs. To that end, efforts are under way to establish an infrastructure that will facilitate the start-up and development of innovative SMEs by easing or even removing various regulations relating to business activities. This measure is based on the law of special measures on fostering venture businesses.

- Further to this, policy efforts are being made to facilitate M&As of venture companies with the expectation that M&As will bring about positive effects: facilitated strategic alliances among enterprises, and venture investment; and the flexible movement of technician services.

- Additionally, the government is promoting the globalization of venture businesses through the establishment of overseas small business development centers and global star funds.

NHN, established in 1999, tops the KOSDAQ market in terms of market capitalization

Since the establishment in 1999, NHN has engaged in providing Internet search portal services and on-line game services. With capital injection of $10million from Korea Technology Investment at the end of 1999, the venture firm continuously exercised its business capacity, and finally overtook YAHOO in Korea. NHN was listed on KOSDAQ in 2002, and topped the market with market capitalization of $39 billion, as of March, 2006, in seven years of its establishment


< Details >

¨ç Promoting M&As of Venture Companies : To boost active M&As of venture businesses, the SMBA has implemented various policy measures to ease relevant regulations, and provided incentives for venture businesses, such as tax benefits since April, 2004. Those measures to relieve regulations include a simplified procedure regarding small-scale stock exchanges, corporate value assessment by certified institutions, a streamlined procedure regarding M&As and business transfer, replacement of a stock-holders' meeting by an executive board when shares traded are less than 50% of the total. Also, tax benefits have been expanded regarding stock trades and M&As.

¨è Overseas Development Center : This program is designed to help those SMEs intending to enter an overseas market locate a new market by designating private companies with prior experiences of supporting venture companies based on the overseas network, as overseas SME development centers. As of now, 24 overseas development centers in 12 countries have supported 300 venture firms enter overseas markets.

¨é Global Star Fund : A global star fund is a specialized fund to assist the entrance of small and medium venture firms into global markets, including advanced economies such as the US, EU and China as well as emerging markets in Asia. The SMBA, along with foreign investment institutions, organized two funds valued at $100 million.

As a new growth engine of the Korean economy, venture businesses are regarded as an alternative to relieving polarization between large and small businesses. In this regard, two measures have been formulated and implemented to revitalize venture businesses each in 2004 and 2005.

Major policy measures include the following three conditions : first, seeking to revitalize venture capital investment by creating 'the fund of funds' valued at $1 billion; second, allowing venture businesses to establish their subsidiaries in the form of a stock company in universities or research institutes to promote the start-up of innovative businesses, while strengthening incubation capability through the expansion of the tenant period in a business incubator from three to five years; third, helping venture businesses that failed to meet the entrance requirements list themselves on KOSDAQ by taking into consideration their technology level and growth potential. The objective is to promote KOSDAQ as a market dedicated for SMEs and venture businesses. Those measures helped the venture ecosystem develop a step further, as noted by the number of venture businesses surpassing 10,000.

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7. Providing Service for Micro-enterprises and Conventional Markets

Micro-enterprises mean businesses with less than 10 regular employees in the case of mining, manufacturing, construction and transportation sectors, and businesses with less than five employees in terms of other sectors. As of 2004, the number of micro-enterprises and their employees recorded about 2.68 million accounting for 89.2% of the total and 5.21 million accounting for 43.3%, respectively. This demonstrates their position as the foundation of the Korean economy.

Supporting and fostering those micro-enterprises is a strong foundation for ensuring dynamism and competitiveness of the national economy. However, despite the current recovery in domestic demand coupled with a projection of better managerial conditions at micro-enterprises, SMEs are facing structural difficulties for several reasons. These include an increase in large distribution stores, fiercer competition resulting from a surge in market entrants and the complexity and diversity of their businesses.

Various measures to foster MEs and Conventional Markets. The SMBA is striving to provide substantial assistance to micro-enterprises through systematic organization and measures. To this end, the SMBA establish a dedicated micro-business development office on Dec. 28, 2005, plans to establish a professional institution, Micro-enterprise Promotion Agency in April, 2006, and strengthened the function of a micro-enterprise assistance center.

The SMBA also modernized shopping districts to enable people to enjoy regional culture and tastes by investing $106.8 million in 2005, which will increase to $112.4 million in 2006. Furthermore, the SMBA provides assistance to improve amenities with the establishment of clean and modern stores, and reinforces those measures.

The SMBA is providing assistance to revitalize a joint project called 'promoting sales through an online shopping mall for the conventional market' aimed at improving sales techniques and enhancing the capability of managerial innovation. This measure is expected to cut costs and increase sales. Furthermore, the SMBA is helping micro-enterprises conduct diverse and aggressive marketing activities to attract customers. The SMBA is also providing education and consulting services for the innovation of conventional markets.

The SMBA has established a 'commercial complex information system' to assist micro-enterprises' start-up activities and their managerial stability, and is operating a five-stage start-up package program aimed at linking education and fund to encourage start-up activities. The purpose of these measures is to enhance the success rate of start-ups. To improve the effectiveness of government funding for micro-enterprises, the SMBA also expanded the size of the guarantee from $3.4 billion in 2005 to $4 billion in 2006, and operates special guarantees amounting to approximately $1 billion.

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8. Guide for SMEs, SPi-1357
The SMBA has established and operated the SPi-1357 system aimed at delivering an integrated policy information online and offline in real time. The purpose is to improve the understanding of SME businessmen about SME policies and enhance the achievements of policy innovation by increasing their convenience. This information delivery system consists of an online SPi system, a customized policy information system and an offline, comprehensive counseling system through 1357.

SPi System

The SMBA has established the database of SMEs' various policy information as the portal site with diverse and convenient search functions, and offers the following services:

< Details >

¨ç offer various policy information in 9 areas such as fund, workforce and technology of approximately 200 governmental ministries and their relevant institutions, as well as administrative regulations such as law, orders and tax regulations

¨è integrates the public purchasing information network with a commercial complex analysis system, and offers customized search functions for each sector and region.

¨é This system is provided online at http://www.spi.go.kr.

SMEs' 1357 Counseling System

Through a comprehensive counseling system for SMEs through telephone number 1357, the SMBA answers the questions and queries of SMEs regarding various SME assistance policies quickly and friendly.

< Details >

¨çA. introduced a special number 1357 intended to enable small SME businesspersons and micro-businesses in poor digitalization environment to increase the access to the counseling center.

¨è After the first session of counseling through the center, the SMBA refers the case to a regional office or a person in charge at a relevant institution regarding specific developments of a SME assistance project in case of fund and workforce.

¨é By establishing a pool of professional counselors for each area, the SMBA is pursuing an in-depth telephone counseling on law, accounting and tax.

¡á Through the SPi-1357 system, the SMBA plans to provide readily accessible policy information at any time everywhere for 3 million SMEs in the knowledge-based era.

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